Buyer FAQ

Buyer questions

How do I find products?

Use Browse, category pages, and product search filters.

Do I need an account?

An account is used for checkout, purchases, protected downloads, wishlists, and follows.

Where are downloads?

After checkout, log in and visit dashboard purchases or downloads.

Can I use files commercially or for POD?

Only when the product page and selected license allow it. Read Licensing Help.

What if a file is missing or unclear?

Use the Contact page and include your order details, product name, account email, and a clear description of the missing file, unclear license, or download problem.

Are refunds automatic?

Refunds are not automatic. Digital product concerns are reviewed based on order details, download/access issues, duplicate purchase concerns, file problems, and the license information shown before purchase.